Robotix Home Privacy Policy

These general conditions and Privacy Policy govern the access and use of the services through  www.3irobotics.com.

The website is a professional space destinated to the exposure and selling of small household appliances and home apps. It also offers the possibility of subscribing to our newsletter without having to sign up as a user or having to place an order through the website.

Personal data processing will be governed by the present Privacy Policy as it is detailed below.

With the aim of complying with current data-protection rules,  www.3irobotics.com guarantee that your personal data processing is carried out ensuring rigorous compliance with legal provisions.   In this sense, we want to inform you about our data compilation and use system.  

The following description about our Privacy Policy explains which data are registered in our website and which of this information is processed and used, as well as in which way and towards who you need to go to in case there is any doubt or request.

A.- DATA CONTROLLER

Shenzhen 3irobotix Co.,Ltd is the data controller.

Address: Room 501, 5th Floor, Block A,Han's Innovation Building, No. 9018, North Central Avenue, North Hi-tech Park, Nanshan District, Shenzhen

E-mail address: info@3irobotics.com

B.- DATA PROTECTION RIGHTS.

The person concerned will be able to exercise its rights writing to the responsible’s postal address or via e-mail address.

Right of access. You have the right to request the person in charge the access to your data in order to check which information they are processing, with which purpose and the conservation period, amongst other information.

Right of rectification or erasure. You may request inaccurate data to be corrected.

Limitation right. They will be conserved for legitimate interest or exercise or defense against possible claims.

Right of opposition. You may oppose to 3irobotix  continuing processing your data, in which case it will only be able to maintain your data for legitimate interest or the exercise or defense of possible claims.

Right of portability. In case you desire your data to be processed by a different data controller.

Also, in case you have given your consent for a specific purpose, you will be able to withdraw it at any moment, without affecting this to your previous preprocessing legality.

C. ORIGIN, PURPOSE AND LEGAL BASIS OF THE PROCESSING.

Data collected in the website.

Web navigation data.   The website is hosted under the property of Shenzhen 3irobotix Co.,Ltd, holds an SSL Security Certificate, which allows the safe data transmission through all the website’s available channels.

Also, your IP address and your data related to ISP will be collected when accessing to our website, with the purpose of verifying the origin of the message in order to detect possible irregularities.  The legal basis is 3irobotix ’s legitimate interest.

Client’s data. Data collected by 3irobotix  through the purchases and orders placed in the website comes from the data subject and is handled with the aim of processing the orders, offering online-selling of the offered products and advicing clients before and after their purchase, including possible post-shipment warranties and communications about purchases (purchase confirmation, shipment status, etc.), as with own marketing aims, to send information about products and certain promotions and to carry out customized recommendations about products or services of their interest.

The data collection is carried out through the registration form, consisting of the legal basis for the processing and performance of the sales contract of the products offered by the website, based on the terms and conditions stated in the “Sales terms”.

The data collected are necessary in order to process the requested order for the user: name and surnames, NIF, e-mail address, address, telephone, date of birth and other suplementary data provided by the client.

Regarding bank information, when the client provides its bank card data, 3irobotix  will give the intermediary organisation or bank the necessary information to process the payment.  This communication takes place automatically, under no circumstance have 3irobotix  employees access to bank card data, as these navigate as encrypted codes and is completely safe. In this sense, this intermediary or bank organisation does not keep, give out or store any of this personal information with other purposes.

Based on 3irobotix ’s legitimate interest, once you have purchased any of our products, you will receive e-mails periodically with customized recommendations. Our aim is to offer you information about products in our catalogue you might be interested in, based on your previous purchases.

In case the client decides not to receive any more recommendations on products or general advertising from 3irobotix , he or she is able to request cancellation of this registration at any moment, without generating additional costs added to stipulated basic costs. To cancel subscription, it is only required to notify it in writing through any of the means of contact stated in this privacy policy. Naturally, a subscription-cancellation link is included in all the e-mails sent.

Registered user data. The registration form is aimed at managing the user account in the website. The agreement to this privacy policy allows personal data provided by the user to be sent, being this the legitimate basis.  All data is provided by the interested subject itself.

A new user account is created for each user that registrates in our website. This user account means a direct access to all data stored in our system, which is protected by a password. It is through this account how users can check information on finished and started orders, recently sent products or administrate personal data.

In order to create a new account and to sign up as a user, the following data are required:

-       Name and surnames

-       E-mail address

-       Date of birth

-       Address

-       Telephone

From all the above, no protected data area processed.

Data collected through the contact form and e-mail address. Data collected through the website’s contact form and through e-mails sent at info@3irobotics.com are processed with the aim of managing consultations requested by the clients.

Personal information such as name and e-mail address is requested for consultations carried out through the contact form.  These data are necessary to handle and solve the requested consultation.

To this effect, it is required that the user previously gives his unambiguous consent.

Data collected through the Newsletter suscription. The controllers of the personal data collected for the Newsletter subscription are:

Shenzhen 3irobotix Co.,Ltd, with identifying data stated at the beginning of this Privacy Policy.

3irobotix Co.,Ltd, with the following data:  

Address: Room 501, 5th Floor, Block A,Han's Innovation Building, No. 9018, North Central Avenue, North Hi-tech Park, Nanshan District, Shenzhen

E-mail address: info@3irobotics.com

Data collected through the Newsletter subscription will be processed with the aim of providing the requested subscription service. This data comes from the person interested itself and is only collected in form of e-mail address.

The basis for legitimacy is the data subject’s explicit consent, which will be required before the data transmission.

In case you decide to stop receiving our newsletter, you are able to oppose at any moment without this generating additional costs added to the stipulated basic rates. For that purpose, it is enough to notify its written claim through e-mail at info@3irobotics.com. Moreover, each e-mail sent with the newsletter will include a link to proceed to the cancellation of the subscription.  

Commercial communications. 3irobotix  may also be able to provide you with its product’s commercial communications  and those of in accordance with this privacy policy.

The data collected will be the one provided on all the different means of data acquisition through the website, which comes directly from the data subject.

The goal will be to send commercial and promotional communications and statistics for direct marketing purposes.